As the aging population leaves governments and their people around the world struggling to implement actionable strategies for financial literacy, the banking industry's drive to implement digital customer service solutions risks dehumanising the banking experience and removing historical risk management systems. Moroku applies decades of motivational & game theory along with agile customer design approaches to create digital banking experiences that reinvigorate the experience, take customers on a journey of financial destiny creation, whilst creating greater customer insight. All of our solutions are deployed on the world's leading cloud platform enabling our banking customers to compete at speeds, scale and economies unheard of even 5 years ago. If you are a bank and want to innovate at the edge of the curve to drive customer action, please let us show you what we can do.
Thoughts and commentary from the front of digital banking and payments
There’s a good flow chart here from some work by the Consultative Group to Assist the Poor (CGAP) The report looks into mobile money and other attempts to assist financial inclusion, primarily in the developed world. It concludes that without building an ecosystem around the needs of the customer, innovative concepts will fail. […]
Dreamforce 2014 has finished. It is Salesforce’s event to bring partners, customers and staff together for a week of entertainment, motivation, networking and learning. It’s a massive event with a headline number of 145,000 people attending. With around half that number as full conference delegates the event is estimated to generate over $100m in revenues […]
It’s Friday afternoon before a long weekend with fish and chips on the beach with the family calling me away. We’ve had a fun week as we continued on our purpose “helping banks empower their customers through fun” As we closed out the finishing touches on our new platform release I came across this from […]