We are moroku

As the aging population leaves governments and their people around the world struggling to implement actionable strategies for financial literacy, the banking industry's drive to implement digital customer service solutions risks dehumanising the banking experience and removing historical risk management systems. Moroku applies decades of motivational & game theory along with agile customer design approaches to create digital banking experiences that reinvigorate the experience, take customers on a journey of financial destiny creation, whilst creating greater customer insight. All of our solutions are deployed on the world's leading cloud platform enabling our banking customers to compete at speeds, scale and economies unheard of even 5 years ago. If you are a bank and want to innovate at the edge of the curve to drive customer action, please let us show you what we can do.

Idea

Banking is a complex and competitive business. In retail, success is dependent on getting customers to open transaction, savings and loan accounts and then use them in the manner they were designed. This is predicated on people paying attention to their finances and taking action. The raw truth is that they dont

Design

They don't pay attention because its largely a very unrewarding experience. We log on to internet banking, we see how little money and how many bills we have. We feel bad and resent logging in again, just to give someone else our hard earned cash

Philosophy

Rather than focusing on making banking Easy to Use, we say make it Fun to Use. Make it rewarding in the moment so people are encouraged and motivated to log in and do the right thing; save for the future and get the debt under control

Full Service

Moroku provides a complete solution for banks, delivering fun to use mobile applications, run as a service and that are connected real time to banking payment systems. The process is fast and iterative, enabling banks to deploy ahead of their competition and learn

Moroku Blog

Thoughts and commentary from the front of digital banking and payments

What is Customer Centricity in Banking?

Dreamforce 2014 has finished. It is Salesforce’s event to bring partners, customers and staff together for a week of entertainment, motivation, networking and learning. It’s a massive event with a headline number of 145,000 people attending. With around half that number as full conference delegates the event is estimated to generate over $100m in revenues […]

18 Oct, 2014 Colin Weir

This gaming thing will never take off

It’s Friday afternoon before a long weekend with fish and chips on the beach with the family calling me away. We’ve had a fun week as we continued on our purpose “helping banks empower their customers through fun” As we closed out the finishing touches on our new platform release I came across this from […]

3 Oct, 2014 Colin Weir

Moroku Teams with AGSM

The Australian Graduate School of Management MBA program includes an internship as one of the course modules. Under this program the MBA student works with a company, to work free and part-time over 12 weeks on an issue confronting the company. The students are high calibre, typically mid-career and rising rapidly. This year 24 students […]

24 Sep, 2014 Colin Weir